How to Request Access to the Cisco Mobile Application Management Community

Are you interested in accessing the Cisco Mobile Application Management community? If so, this article will guide you through the steps required to obtain access.

To start, contact your site administrator and request a two-way agreement. This is necessary to ensure that you can obtain files from the community and integrate them with your existing mobile application management system. For iOS devices, you will also need to sign up for an Enterprise Developer Certification in order to distribute the app through the app store.

Once you have completed this step, visit the Cisco Customer Connection sign-up page and fill out the required information. After submitting your request, wait 5-10 minutes for your new ID to propagate through the system.

You will then receive a system-generated activation email from Cisco. It is essential that you click on the activation link in this email in order for the system to recognize your ID.

Before requesting access to the Cisco Mobile Application Management community, you must have a valid CCO (Cisco Customer Connection) ID. This is a prerequisite for accessing the community and obtaining the necessary files and resources.

Participating in the Early Adopter Program

It's also important to participate in the Early Adopter Program (EAP) in order to ensure that updates to Jabber or Webex do not break any integrations with your mobile application management system. This program allows you to test new versions of these apps and provide feedback to Cisco, which helps to improve their functionality.

Limitations and Support

It's important to note that even if an initial MAM integration is successful, subsequent changes to the ecosystem could break subsequent integrations. As a result, it's essential to upgrade your user bases once Cisco releases new versions of its mobile apps via iTunes and Google Play.

Cisco only supports the latest version of its mobile apps, including Jabber, Webex Meetings, and Webex Teams. Integrations may also sandbox applications, which means that some interactions with other apps may not perform correctly.

Mobile Application Management License Agreement

The Mobile Application Management License Agreement is an agreement made between Cisco and another organization or licensee looking to wrap the mobile application. This program provides a free license for MAM integration purposes, but normal Jabber and Webex licensing costs still apply.

To obtain this agreement, please contact your account manager. The focus of this program is to make IPA and APK files available to customers outside of app stores for MAM integration purposes.

By following these steps and guidelines, you can successfully request access to the Cisco Mobile Application Management community and begin integrating its mobile apps with your existing system.

The Cisco Mobile Application Management community provides a range of benefits for organizations looking to manage their mobile applications more effectively. By following the steps outlined in this article, you can obtain access to this community and start taking advantage of its features and resources.

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